Organisational structure and supply chains

This statement covers the business activities of CSR Qualitative Research Ltd which are as follows:

CSR are a qualitative research agency. We offer a range of robust qualitative methodologies, including innovative approaches where appropriate, to suit the needs of any client brief. These include focus groups, co-creation workshops, accompanied shops, intercepts, F2F / telephone depth interviews, Liveminds - an online platform which can be used to explore reactions to new concepts, diaries etc. CSR also have a network of trusted agencies which we use for international research projects

We also benefit from an in-house Field Department that organises all recruitment for our projects. They also organise 'Consumer Connections' programmes for clients who wish to meet their customers F2F and experience first hand their lifestyles

CSR also own 'Skye', our in-house viewing studio which we hire out to other agencies and client companies

CSR were established in 1989 and have built an excellent reputation in the industry. All our researchers are highly experienced with over 20 years experience. Working across a variety of sectors allows the team to bring this wider learning to all projects and helps us to inspire and inform our clients' thinking. To illustrate the reputation CSR enjoy, we have conducted the MRS's training course - Introduction to Moderating, for over 10 years and were put forward by the Lloyds Banking Group for the Trusted Partner category in The Auras Awards in 2019.

The Company currently operates in the following countries:

CSR primarily conducts research in the UK. We also offer research services in Europe, North America, South America, Africa, Asia and Australasia where we work with partner research agencies in the specific markets.

Training

To ensure a good understanding of the risks of modern slavery and human trafficking in our business and supply chains, the Company requires all staff to familarise themselves with this policy and will provide awareness training to all employees on the Modern Slavery Act 2015 and inform them of the appropriate action to take if they suspect a case of slavery or human trafficking. The prevention, detection and reporting of modern slavery in any part of our organisation or supply chain is the responsibility of all those working for us or on our behalf. Workers must not engage in, facilitate or fail to report any activity that might lead to, or suggest, a breach of this policy

Policies

The Company is committed to ensuring that there is no modern slavery or human trafficking in our business or our supply chains. This Statement affirms its intention to act ethically in our business relationships.

The following policies set down our approach to the identification of modern slavery risks and steps to be taken to prevent slavery and human trafficking in our operations

2.1 Whistleblowing policy - the Company encourages all its workers, customers and other business partners to report any concerns related to its direct activities or its supply chains.

2.2 Employee handbook – The handbook sets down the actions and behaviour expected of employees when representing the Company.

2.3 Corporate Social Responsibility (CSR) Policy The Company’s CSR policy summarises how we work responsibly with suppliers and local communities.

Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.

We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.